Articles on: Troubleshooting

Loading the Galileo O&P Printer

When loading and unloading filament from the Galileo O&P Printer, use the following process



  1. Select the Toolhead's Temperature icon on the main screen depending on the product you're looking to print:


Print File Type

Extruder Nozzle

Filament Type

Check Socket

Extruder 1 (Right)

PETG

Flexible Socket

Extruder 1 (Right)

TPU (Cheetah)

SMO

Extruder 0 (Left)

TPU (Cheetah)

Functional Foot Orthotic (FO)

Extruder 1 (Right)

TPU (Cheetah)

Accommodative Foot Orthotic

Extruder 1 (Right)

TPU (Varioshore)


VARIOSHORE NOTE: Reload Varioshore before every print, extruding 2-3 inches of filament before starting each print. Only load filament if you intend to start the next print right away, as Varioshore does not start well cold.


  1. Select the Temperature next to the nozzle you're wanting to load filament.


  1. Input 240 and select the Check Box.


  1. After the nozzle finishes heating, look at the guide tube entering into the nozzle. There's a black ring to push down before pulling the guide tube out.



  1. Push the Silver lever on top of the toolhead to the left, this will release toolhead's tension, allowing for filament to be removed from the toolhead. Then remove the filament from the toolhead.


  1. From the dehydrator, pull the filament from the guide tube until you can safely remove the filament spool from the dehydrator. Secure the loose filament end to the spool.



Always have a firm grip on the loose filament end as you're removing it from the kiosk/dehydrator. Letting go of the loose filament end will result in tangled filament.


  1. With the old roll removed, insert your new roll of filament and begin feeding filament into the respective tube on the top of the dehydrator until the filament comes out the bottom of the tube


  1. Select the Extrude Button, then see the image below: Ensure 10mm distance and 2mm speed is selected and the toolhead you heated up from step 1



  1. Manually push the filament through the top of the toolhead until you feel the filament be unable to push through. Then flip the silver lever from step 5 to the right, and select Extrude on the screen. Continue selecting Extrude until all impurities in the extruded filament are gone. Then Insert the Guide Tube into the top of the toolhead.


If the Filament isn't extruding, give the filament a brief tug.


  • If the filament pops out, flip the silver tension lever to the left (step 4), and push the filament a slight bit deeper than before.
  • Afterwards, flip the silver lever to the right and attempt to lightly pull the filament out. It should remain firmly within the toolhead.



Job's Done!

Updated on: 29/01/2026

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